Senior Community Coordinator
GeneralKrasnodar

Plarium is an international company developing mobile, browser, and social games. Over a thousand employees of our studios create unique projects that challenge gamers from all over the globe.

We are looking for an attentive and responsible Senior Community Coordinator who will monitor the quality of processes, optimize the work of the department, and develop collaboration with other departments and studios. Join us and become the hero of game development!

Responsibilities:

  • Tactical planning of the department's development in line with the business goals
  • Participation in strategic decision-making
  • Filling in for the manager in case of their absence 
  • Timely informing all division colleagues about the decisions taken and changes made to the workflow
  • Monitoring compliance with the SCRUM project management methodology principles
  • Developing proposals to improve the performance efficiency of the team
  • Maintaining documentation and controlling the task completion dates
  • Organizing data collection and assisting the team in reporting
  • Collaborating with other departments and studios in other countries
  • Ensuring clear and transparent communication between divisions and departments
  • Identifying problems in interactions or distribution of roles in the team
  • Conflict resolution and troubleshooting for efficient department operation

Requirements:

  • Higher education
  • 2+ years of experience in a similar job position (Coordinator, Project Manager)
  • English language proficiency at Upper Intermediate level or higher
  • Advanced communication skills
  • Stress tolerance, responsibility, no fear of decision-making
  • Experience in using project management systems
  • Advanced skills in time management, planning, and work organization
  • Advanced knowledge of Google Sheets/Microsoft Excel

Nice to have:

  • Work experience in game development
  • Experience in management positions
  • Knowledge of the Support, Community, and Localization departments work specifics
  • Experience as a Scrum Master

We offer:

  • Participation in developing successful projects for an audience of millions
  • A close-knit team of young and talented like-minded fellows
  • An opportunity to make a dazzling career
  • Personal and professional growth
  • Conferences, training, and seminars to improve your professional skills
  • A workplace in a really cool office
  • Official employment in accordance with the local legislation
Or shoot it to us at [email protected]
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What's next?

Resume
1
1
Send us your CV including examples of your published works and links to them (if the position requires a portfolio). The HR manager and department lead will need 3 working days for consideration.
Test task
2
2
If the resume and portfolio meet all the requirements, the HR manager will ask you to complete a test task so that you can get acquainted with the work specifics and we can evaluate your skills.
Waiting for feedback
3
3
After we have received your completed task, we will need up to 5 working days to check it. If it meets all the requirements, the HR manager will invite you to an interview.
Interview
4
4
During the interview, you will have a chance to tell us about your experience and we will tell you about the workflow. If you live in another city or country, we will have a Skype interview. After the interview, we will need from 3 to 5 working days to make a decision.
Job offer
5
5
If the decision is made in your favor, the HR manager will send you a job offer. If you live in another city or country, you will receive a relocation compensation (if the offered position is Middle or higher).
Collecting documents
6
6
If you accept our offer, the HR manager will send you an appointment card for passing a free medical examination and a list of documents required for joining the company.
First working day
7
7
You will start working with us. Welcome!
Second chance
8
8
If you didn't get a job at our company on the first try, keep your chin up! We will contact you as soon as we have a suitable position.