Community Manager
Community ManagementKharkiv

Plarium is a multinational software development company specializing in mobile and browser games. We have studios in Tel Aviv, San Francisco, Michigan, Krasnodar, Kyiv, Kharkiv, Lviv, and Odesa. Our games are currently played by 250 million users across 150 countries.

Plarium Kharkiv is looking for talented Community Managers to join our Community Management Department, which manages online communities for 14 Plarium games. The department also generates graphical, video, and text content for these communities.

Join us and together we will change the face of the gaming industry!
 

Responsibilities:

  • Communicating with players in our online communities
  • Organizing contests and quizzes
  • Setting up and supervising remote moderators
  • Coordinating with the development team, and sharing feedback and practical suggestions from players
  • Informing players about in-game changes and the company’s game development decisions

Requirements:

  • At least one year of experience in a customer facing role
  • Experience playing RPG games
  • English language skills (written and spoken) at the upper-intermediate level or higher
  • Ability to tailor responses to suit each individual player
  • Ability to support your opinion with arguments and analyze different points of view
  • Comfort handling objections
  • Positive thinking
  • Ability to handle high-pressure situations

Desired:

  • Ability to learn quickly
  • Ability to analyze information and make prompt decisions
  • Time management skills
  • Knowledge of other foreign languages

What we offer:

  • Opportunity to be involved throughout our full product development cycle
  • Officially registered full-time employment
  • 28 days of paid vacation leave
  • Complete and inclusive medical insurance package for all employees and their children
  • Free assistance planning and booking trips from our in-house travel managers 
  • Free assistance with personal legal matters from our in-house legal team 
  • Professional seminars, workshops, training programs, and the opportunity to attend industry conferences
  • Educational English programs, including lessons with native speakers
  • Pilates classes and a fully-equipped gym, all housed within our office
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What's next?

Send us your resume
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Found a job that sounds right for you? Fantastic. Send us your resume and a link to your portfolio, if applicable.
Test task
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Our recruiters will ask you to perform a test task. This will allow you to demonstrate your professional skills and give us the chance to evaluate your work.
Waiting for feedback
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After you have completed your test task and sent it back to us, we will need up to 5 working days to analyze it. If your test task meets our requirements, you will be invited for an interview with the technical team lead.
Technical interview
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This will give you the opportunity to tell us about your experience and allow us to explain the technical aspects of the job. If you live a long way from the studio, we can arrange a Skype interview instead.
Meeting with HR
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After the technical interview, you will meet with our HR specialists. They will give you more information on your development prospects in the company and provide details about the employee benefits program.
Ready to start
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When the above stages are complete, we will invite you to our studio to make a formal job offer. If you live in another city or country, you can use our relocation program to help you hit the ground running.
First day at work
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You're ready to begin life at Plarium. Welcome, friend.
Keeping in touch
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We keep all resumes and job applications on file. Don't give up if you're unsuccessful first time round - we'll contact you as soon as a suitable position appears.